FAQS

Got any questions? You have come to the right place

This is how it goes: You order, we process and then we ship. Ordering takes usually seconds, processing 1-2 business days and shipment depends on where you live and the chosen shipment method. Normally, shipping takes 3-5 working days.

We are working closely with our external partners and carriers to ensure your FOUR products can reach you as quickly as possible. When your order has been shipped you will receive a link on which you can follow your package.

When you place your order, you must give the same name as appears on your ID. Otherwise you may have problems collecting your parcel. Shipping cost is calculated at checkout.

You can request a return or exchange within the allowed return window if the product is unused and in original condition.

Taxes and duties depend on your shipping country and will be calculated according to applicable rules.

For purchases made through a reseller, please contact the reseller directly for return, exchange, or order support.

Delivery or service timelines may be affected by events outside our control, such as strikes, weather, or logistics delays.

Product restocks depend on availability. You can subscribe to updates or contact us for more information.